There are people who are not require to file tax returns. These people may also need tax filing help because they will want to file their taxes to claim some kind of tax credits.

If they do not file their tax return at all, then they are not entitled to claim anything from the IRS.

They may have tax refunds due to them if they file. So, it is best to find out if you will receive anything back from the IRS even if your income is too small and you do not have to file tax returns this year.